Return Policy

First Bag Guarantee

Trying new coffee should be easy. If you're not happy with your first bag of Coffee & Fernweh Roasting coffee, we'll issue a full refund. No questions asked, and there's no need to return the coffee.

For all other orders:

Because coffee is a perishable product, we aren't allowed to accept returns. If your order arrives damaged or there's an issue with your shipment, please contact us within 48 hours of delivery so we can make it right.

Shipping charges, including expedited shipping when applicable, are non-refundable unless your order arrives damaged or there was an error with your shipment.